Privacy Policy
This is a founder-drafted starting point, not a final legal policy — it hasn't been reviewed by a lawyer yet. It describes what this site actually collects and does with your data today, honestly, rather than filler text.
What we collect
When you place an order: your name, email, shipping and billing address, and payment details (handled directly by Shopify — we never see or store your full card details), plus the company name and optional PO/reference number you enter on the cart page. If you upload a logo or design for a customisable product, we store that file. If you message us via the contact page, we receive whatever you include in that message.
We don't require an account, and we don't store a password for you — checkout is guest-only.
What we use it for
Fulfilling and shipping your order, generating a purchase order for the relevant supplier (which includes only what's needed to fulfil your specific items — item, quantity, shipping address, and your uploaded design if applicable, never your full contact details or payment information), and contacting you about your order if something needs your attention.
Who we share it with
Shopify processes your order and payment as our checkout and commerce platform. Vercel hosts this site and stores any logo/design files you upload. Resend sends the purchase-order emails that go to suppliers on our behalf. Suppliersfulfilling your order receive only what's needed to ship it — never your email, phone number, or payment details. We don't sell your personal data to anyone, for any reason.
Cookies and analytics
We don't currently run any analytics or tracking tool on this site beyond what Shopify's own checkout requires to function. If that changes, this page will be updated to reflect it before it happens, not after.
How long we keep it
Order data lives in Shopify for as long as Shopify itself retains it — we don't keep a separate copy in our own database. Uploaded logo/design files are kept indefinitely, tied to your order, so they remain available if you need to reference them again.
Your rights
You can ask us what data we hold about you, ask us to correct it, or ask us to delete it, by contacting us. Some data (like completed order records) may need to be retained for tax and accounting reasons even after a deletion request.
Where your data is processed
Shopify, Vercel, and Resend are all global infrastructure providers and may process data outside the country you're ordering from. Each maintains its own compliance programme for international data transfers.
Changes to this policy
We may update this policy as the business develops. Meaningful changes will be reflected here with an updated date once this policy is finalised.
Contact
Questions about this policy, or to exercise your data rights: contact us.